Sakil Gadget is dedicated to enable a unique & delightful purchase experience for its customers. We are hell-bound to ensure the highest quality & reliability for our customers. However, there might be some inconsistencies. On seldom occasions, you may have to return an order.

Return Policy:

• If the product is not genuine (Must notify within 3 days)
• If you received a physically damaged Product after opening package – (Must notify withn 24 Hours)
• If the Product is completely different from the picture on the website (Must notify withn 24 Hours)

Note:

• Product quality is up to manufacturer. As we’re not the manufacturer you cannot return an item which you’re not satisfied with the quality.
• We do not support software related issue ( Bugs, improvements) these all out of our support policy.
• To return, customer must ensure the item is packed and delivered securely. Sakilgadget.com will not be held responsible if the goods get damaged on their return to Sakilgadget.com address.

Refund Policy:

• If we cannot provide replacement.

Brand Warranty:

• Notify us during the warranty period.
• We will communicate with brand/Suppler (within 10-15 working days)

Replacement Warranty:

• Only applicable in case of a manufacturing defect.
• Replacement only 1 time during the whole warranty period.
• Notify us during the warranty period.
• We will communicate with seller (within 10-15 working days)

Sakil Gadget Warranty:

• Only applicable in case of a manufacturing defect (7 days to 2 years depends on warranty time).
• Count down start from the day you received product.